Shipping policy

Shipping Policy

At Azira Studio, we are committed to delivering your pieces with care, efficiency, and transparency. Please review our shipping information below.

Processing Time

All orders are processed within 1 to 3 business days.

During peak periods, launches, or promotional events, processing times may be slightly extended due to increased order volume.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Shipping Times

Delivery times vary depending on your location and selected shipping method:

Australia

  • Standard Shipping: 6–11 business days
  • Express Shipping: 3–5 business days

United States

  • Standard Shipping: 6–11 business days
  • Express Shipping: 3–6 business days

United Kingdom

  • Standard Shipping: 5–10 business days
  • Express Shipping: 3–5 business days

Canada & New Zealand

  • Standard Shipping: 5–11 business days
  • Express Shipping: 3–5 business days

Please note: All shipping timeframes are estimates and may vary due to customs processing, carrier delays, or external factors beyond our control.

Order Tracking

All orders include tracking.

Please allow 24–48 hours after dispatch for tracking updates to become active.

Customs & Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product or shipping cost.

Delays & Delivery Responsibility

While we strive to meet all estimated delivery times, delays may occur due to circumstances beyond our control, including courier disruptions or customs clearance.

Once your order has been dispatched, it is handled by the shipping carrier.

Incorrect Address

Please ensure all shipping details are correct at checkout.

Azira Studio is not responsible for orders shipped to incorrect or incomplete addresses provided at the time of purchase.

Lost or Missing Parcels

If your parcel is marked as delivered but cannot be located, we recommend:

  • Checking with household members or neighbours
  • Contacting your local courier directly

If you require further assistance, please reach out to us and we will support you in initiating an investigation.

Split Shipments

Orders may occasionally be shipped in multiple parcels depending on stock availability and warehouse location.

Contact

For any questions or support, please contact us:

Email: azirastudiosco@gmail.com